Privacy policy

Privacy Policy

Last Updated: August 20, 2025

Introduction

THECARAND operated by Trickshop LLC (“Thecarand,” “we,” “us,” or “our”), manages this website along with all associated features, tools, services, products, and content (collectively, the “Services”). Our online store is hosted by Shopify, which enables secure transactions and a seamless shopping experience.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our Services—whether by browsing our site, making a purchase, or contacting our support team.

If any provision in this Privacy Policy conflicts with our Terms of Service, this Privacy Policy will govern matters related to personal information.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the handling of your personal information as described.

Personal Information We Collect

“Personal information” means data that identifies or could reasonably be linked to an individual. It does not include anonymized or de-identified data.

Depending on your interactions with THECARAND and applicable laws, we may collect the following categories of information:

1. Contact Information

Name, email address, phone number, billing address, and shipping address.

2. Payment & Financial Data

Credit/debit card details, payment account information, and transaction records.

3. Account Details

Login credentials, usernames, passwords, and user preferences.

4. Order & Transaction Information

Products viewed, added to cart, purchased, returned, or exchanged.

5. Communications

Messages or information you provide when contacting customer support.

6. Device Information

IP address, browser type, operating system, device identifiers.

7. Usage Data

Page views, site interactions, time spent on pages, and referral URLs.

How We Collect Personal Information

We collect data in the following ways:

  • Directly from you — when you create an account, place an order, or contact us.

  • Automatically — through cookies, analytics tools, and similar tracking technologies.

  • From service providers — such as payment processors, logistics partners, or marketing tools.

  • From third parties — including advertising partners and business affiliates assisting our operations.

How We Use Your Personal Information

We use your personal information for purposes including:

1. Providing and Improving Our Services

  • Processing payments

  • Fulfilling and delivering orders

  • Managing your account

  • Sending order updates

  • Personalizing your shopping experience

2. Marketing and Promotions

  • Sending promotional emails

  • Providing targeted offers or product recommendations
    You may unsubscribe at any time.

3. Security and Fraud Prevention

  • Verifying identities

  • Preventing fraudulent activity

  • Ensuring secure transactions

4. Customer Support

  • Addressing inquiries

  • Managing returns or exchanges

  • Resolving issues quickly

5. Legal and Compliance Purposes

  • Complying with applicable laws

  • Handling lawful requests

  • Enforcing our terms

  • Managing disputes or investigations

How We Share Personal Information

We may share personal information with:

  • Shopify — for hosting, order processing, payments, and analytics.

  • Service Providers — including IT, fulfillment, analytics, and couriers.

  • Marketing Partners — for advertising and promotion.

  • Affiliates and Corporate Entities — for operational support.

  • Legal Authorities — when required by law or to protect our rights.

  • Business Successors — in a merger, sale, or similar transaction.

All third parties must handle your data securely and in accordance with this Privacy Policy.

Relationship with Shopify

Our store is hosted on Shopify, which processes personal information to enable online purchases, store management, and analytics. Shopify may also collect information about your interactions with our store and other Shopify-powered stores.

For more details, please consult the Shopify Privacy Policy or submit a request through the Shopify Privacy Portal.

Third-Party Links

Our website may include links to external websites not controlled by THECARAND. We are not responsible for their privacy or security practices. Please review their respective policies before sharing data.

Children’s Privacy

We do not knowingly collect personal information from individuals below the age of majority in their jurisdiction. If you believe a minor has provided personal data, contact us immediately so we can remove it.

THECARAND does not sell or share personal information of individuals under 16 years of age.

Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system can guarantee absolute security.

We retain personal information only as long as necessary to:

  • Provide the Services,

  • Comply with legal obligations,

  • Resolve disputes, or

  • Enforce agreements.

Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

  • Access / Know what personal information we hold

  • Delete your personal data

  • Correct inaccurate data

  • Port data to another service

  • Opt out of targeted advertising

  • Manage communications, including unsubscribing from marketing

UK & EEA Residents

You may also:

  • Object to processing

  • Request processing restrictions

  • Withdraw consent at any time (without affecting prior lawful processing)

Requests may require verification of identity.

International Data Transfers

Your information may be transferred or stored outside your country of residence, including to the United States.

When transferring data from the US, we rely on lawful transfer mechanisms such as Standard Contractual Clauses (SCCs) or other approved safeguards.

Updates to This Privacy Policy

We may revise this Privacy Policy to reflect legal, technical, or operational changes. Updates will be posted on this page with an updated “Last Updated” date. If required by law, we will notify you of material changes.

Contact Information

For privacy-related questions or requests, contact:

Company Name: Trickshop LLC
Store Name: THECARAND
EIN: 98-1867357
Address: 30 N Gould St Ste R, Sheridan, WY 82801
Email: contact@thecarand.com
Phone: +1 855 458 8550

Business Hours:
Monday–Friday: 09:00 AM – 5:00 PM (EST)
Saturday–Sunday: Closed
Holidays: Closed